TY - JOUR
T1 - Aligning supply chain management characteristics and interorganizational information system types
T2 - An exploratory study
AU - Shah, Rachna
AU - Goldstein, Susan Meyer
AU - Ward, Peter T.
PY - 2002/8
Y1 - 2002/8
N2 - Supply chain management (SCM) and interorganizational information systems (IOIS) have gained significant importance in recent years, aided by anecdotal success stories of firms obtaining competitive advantage using these systems. Historically, the two streams of research have developed relatively independently, with operations and logistics researchers studying supply chains and information systems/information technology researchers covering the IOIS domain. Here, we describe the enhancement of knowledge that can be obtained by juxtaposing these two areas. This research study proposes a framework, the "supply chain management-interorganizational information system (SCM-IOIS) matrix," to help understand the alignment of IOIS capabilities with the needs of supply chain members. The framework is validated using data from Industry Week's census of manufacturers. The findings from this exploratory study support our proposition that firms align the levels of IOIS with the sophistication and coordination of their SCM efforts.
AB - Supply chain management (SCM) and interorganizational information systems (IOIS) have gained significant importance in recent years, aided by anecdotal success stories of firms obtaining competitive advantage using these systems. Historically, the two streams of research have developed relatively independently, with operations and logistics researchers studying supply chains and information systems/information technology researchers covering the IOIS domain. Here, we describe the enhancement of knowledge that can be obtained by juxtaposing these two areas. This research study proposes a framework, the "supply chain management-interorganizational information system (SCM-IOIS) matrix," to help understand the alignment of IOIS capabilities with the needs of supply chain members. The framework is validated using data from Industry Week's census of manufacturers. The findings from this exploratory study support our proposition that firms align the levels of IOIS with the sophistication and coordination of their SCM efforts.
KW - Customer management orientation
KW - Information system integration
KW - Interorganizational information system
KW - Supplier management orientation
KW - Supply chain coordination
KW - Supply chain management
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U2 - 10.1109/TEM.2002.803382
DO - 10.1109/TEM.2002.803382
M3 - Article
AN - SCOPUS:0036704311
SN - 0018-9391
VL - 49
SP - 282
EP - 292
JO - IEEE Transactions on Engineering Management
JF - IEEE Transactions on Engineering Management
IS - 3
ER -