TY - JOUR
T1 - Behavior in operations management
T2 - Assessing recent findings and revisiting old assumptions
AU - Bendoly, Elliot
AU - Donohue, Karen
AU - Schultz, Kenneth L.
PY - 2006/12
Y1 - 2006/12
N2 - In this paper, we provide a perspective on why behavioral research is critical to the operations management (OM) field, what prior research exists, and what opportunities lie ahead. The use of human experiments in operations management is still fairly novel despite a small stream of publications going back more than 20 years. We develop a framework for identifying the types of behavioral assumptions typically made in analytical OM models. We then use this framework to organize the results of prior behavioral research and identify future research opportunities. Our study of prior research is based on a search of papers published between 1985 and 2005 in six targeted journals including the Journal of Operations Management, Manufacturing and Service Operations Management, Production and Operations Management, Management Science, Decision Sciences, and the Journal of Applied Psychology.
AB - In this paper, we provide a perspective on why behavioral research is critical to the operations management (OM) field, what prior research exists, and what opportunities lie ahead. The use of human experiments in operations management is still fairly novel despite a small stream of publications going back more than 20 years. We develop a framework for identifying the types of behavioral assumptions typically made in analytical OM models. We then use this framework to organize the results of prior behavioral research and identify future research opportunities. Our study of prior research is based on a search of papers published between 1985 and 2005 in six targeted journals including the Journal of Operations Management, Manufacturing and Service Operations Management, Production and Operations Management, Management Science, Decision Sciences, and the Journal of Applied Psychology.
KW - Behavioral issues
KW - Experimental operations
KW - Human experiments
UR - http://www.scopus.com/inward/record.url?scp=33751254737&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=33751254737&partnerID=8YFLogxK
U2 - 10.1016/j.jom.2005.10.001
DO - 10.1016/j.jom.2005.10.001
M3 - Article
AN - SCOPUS:33751254737
SN - 0272-6963
VL - 24
SP - 737
EP - 752
JO - Journal of Operations Management
JF - Journal of Operations Management
IS - 6
ER -