Judging Genocide: Emotional Labor during Transitional Justice

Despite the proliferation of transitional justice, scholars have rarely researched the emotional toll on those who implement transitional justice mechanisms. This article accordingly examines the emotion management techniques employed by eighty-five judges who served in Rwanda's post-genocide gacaca courts. Most of the intrapersonal and interpersonal emotion management strategies we find are gendered, with men generally emphasizing strength and women underscoring empathy and understanding. Moreover, the dimensions of identity that were most salient during the conflict also shaped the judges' interpersonal emotion management strategies. Specifically, judges who were not targeted during the genocide focused on regulating emotions tied to punishing defendants, while judges who were targeted emphasized survivors' emotional catharses. As such, our findings show how conflict divisions and gender norms structure the expression of emotion during transitional justice processes.