Mapping extension's networks: Using social network analysis to explore extension's outreach

The University of Minnesota Extension conducted a social network analysis (SNA) to examine its outreach to organizations external to the University of Minnesota. The study found that its outreach network was both broad in its reach and strong in its connections. The study found that SNA offers a unique method for describing and measuring Extension outreach and that SNA can be effectively used to examine internal patterns around outreach while informing strategies toward improved alignment and greater leveraging of institutional knowledge. The findings indicate that SNA has great potential for improving reporting, developing internal collaboration, and conducting system-wide impact evaluations.