Method and context perspectives on learning and knowledge creation in quality management

Adrian S. Choo; Kevin W. Linderman; Roger G. Schroeder

doi:10.1016/j.jom.2006.08.002

Method and context perspectives on learning and knowledge creation in quality management

Adrian S. Choo, Kevin W. Linderman, Roger G. Schroeder

Research output: Contribution to journal › Article › peer-review

213 Scopus citations

Abstract

This research develops a framework of learning and knowledge-based quality improvement by integrating the two perspectives of learning and knowledge creation. One perspective focuses on adhering to a prescribed methodology while the other emphasizes managing the context. By conceptualizing a comprehensive quality program as comprising basic contextual and methodological elements, we develop theoretically how a comprehensive quality program such as Six Sigma can produce dissimilar types of learning and knowledge, and how a quality advantage can become more sustainable.

Original language	English (US)
Pages (from-to)	918-931
Number of pages	14
Journal	Journal of Operations Management
Volume	25
Issue number	4
DOIs	https://doi.org/10.1016/j.jom.2006.08.002
State	Published - Jun 2007
Externally published	Yes

Bibliographical note

Funding Information:
&z.star; This research was funded in part by a National Science Foundation grant #94-22348.

Copyright:
Copyright 2008 Elsevier B.V., All rights reserved.

Keywords

Innovation
Knowledge management
Organizational learning
Quality management

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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Method and context perspectives on learning and knowledge creation in quality management

Abstract

Bibliographical note

Keywords

UN SDGs

Access

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