Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings

Krupali Patel; Bjorn Berg; Vahab Vahdat

doi:10.1109/WSC48552.2020.9384042

Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings

Krupali Patel, Bjorn Berg, Vahab Vahdat

Health Policy and Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Scopus citations

Abstract

New approaches for designing delivery of care in specialty outpatient clinics are emerging as a result of the use of care-teams and shared resources. However, questions remain surrounding how shared resources, e.g., exam rooms or support staff, should be allocated to balance the competing performance objectives in specialty care settings. We develop a discrete-event simulation model to evaluate resource allocation policies in an outpatient specialty clinic. Different resource allocation policies, ranging from fully dedicated to partially flexible to fully flexible for multiple resource types, are evaluated based on multiple performance measures. We find that a proposed policy based on strategic capping of flexibility achieves desired access to resources from a provider's perspective while also maintaining high utilization rates.

Original language	English (US)
Title of host publication	Proceedings of the 2020 Winter Simulation Conference, WSC 2020
Editors	K.-H. Bae, B. Feng, S. Kim, S. Lazarova-Molnar, Z. Zheng, T. Roeder, R. Thiesing
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	842-852
Number of pages	11
ISBN (Electronic)	9781728194998
DOIs	https://doi.org/10.1109/WSC48552.2020.9384042
State	Published - Dec 14 2020
Event	2020 Winter Simulation Conference, WSC 2020 - Orlando, United States Duration: Dec 14 2020 → Dec 18 2020

Publication series

Name	Proceedings - Winter Simulation Conference
Volume	2020-December
ISSN (Print)	0891-7736

Conference

Conference	2020 Winter Simulation Conference, WSC 2020
Country/Territory	United States
City	Orlando
Period	12/14/20 → 12/18/20

Bibliographical note

Funding Information:
We would like to thank Mr. Mike Chi andothe staff at the M Health Fairview’s Clinics and Surgery Center for their support and feedback related to this work. This research was supported in part by a Grant-in-Aid from the Office of the Vice President for Research at the University of Minnesota.

Publisher Copyright:
© 2020 IEEE.

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10.1109/WSC48552.2020.9384042

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Patel, K., Berg, B., & Vahdat, V. (2020). Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings. In K.-H. Bae, B. Feng, S. Kim, S. Lazarova-Molnar, Z. Zheng, T. Roeder, & R. Thiesing (Eds.), Proceedings of the 2020 Winter Simulation Conference, WSC 2020 (pp. 842-852). Article 9384042 (Proceedings - Winter Simulation Conference; Vol. 2020-December). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/WSC48552.2020.9384042

Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings. / Patel, Krupali; Berg, Bjorn; Vahdat, Vahab.
Proceedings of the 2020 Winter Simulation Conference, WSC 2020. ed. / K.-H. Bae; B. Feng; S. Kim; S. Lazarova-Molnar; Z. Zheng; T. Roeder; R. Thiesing. Institute of Electrical and Electronics Engineers Inc., 2020. p. 842-852 9384042 (Proceedings - Winter Simulation Conference; Vol. 2020-December).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Patel, K, Berg, B & Vahdat, V 2020, Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings. in K-H Bae, B Feng, S Kim, S Lazarova-Molnar, Z Zheng, T Roeder & R Thiesing (eds), Proceedings of the 2020 Winter Simulation Conference, WSC 2020., 9384042, Proceedings - Winter Simulation Conference, vol. 2020-December, Institute of Electrical and Electronics Engineers Inc., pp. 842-852, 2020 Winter Simulation Conference, WSC 2020, Orlando, United States, 12/14/20. https://doi.org/10.1109/WSC48552.2020.9384042

Patel K, Berg B, Vahdat V. Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings. In Bae KH, Feng B, Kim S, Lazarova-Molnar S, Zheng Z, Roeder T, Thiesing R, editors, Proceedings of the 2020 Winter Simulation Conference, WSC 2020. Institute of Electrical and Electronics Engineers Inc. 2020. p. 842-852. 9384042. (Proceedings - Winter Simulation Conference). doi: 10.1109/WSC48552.2020.9384042

Patel, Krupali ; Berg, Bjorn ; Vahdat, Vahab. / Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings. Proceedings of the 2020 Winter Simulation Conference, WSC 2020. editor / K.-H. Bae ; B. Feng ; S. Kim ; S. Lazarova-Molnar ; Z. Zheng ; T. Roeder ; R. Thiesing. Institute of Electrical and Electronics Engineers Inc., 2020. pp. 842-852 (Proceedings - Winter Simulation Conference).

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Using Simulation to Evaluate Operational Trade-Offs Associated with the use of Care Teams in Specialty Care Settings

Abstract

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