TY - JOUR
T1 - What causes consumers to participate in collaborative consumption? A self-efficacy perspective toward Peer-to-Peer (P2P) secondhand platforms
AU - Woo, Hongjoo
AU - Kim, Naeun Lauren
AU - Tong, Zhenghao
AU - Lee, Sumin
N1 - Publisher Copyright:
© 2024 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2024
Y1 - 2024
N2 - Peer-to-peer (P2P) secondhand platforms refer to platforms that enable consumers to voluntarily exchange used items, such as used clothes. Because this type of collaborative consumption relies on consumers’ conative commitment, such as listing and searching items and arranging the exchange, consumers’ self-efficacy may play a critical role. Based upon Bandura’s self-efficacy theory, this study analyzed 322 consumers and found that four antecedents (i.e. performance accomplishments, vicarious experience, social persuasion, physiological state, and emotional state) have distinctive effects. Performance accomplishments influenced self-efficacy negatively, but influenced behavioral intention positively. Vicarious experience influenced neither self-efficacy nor behavioral intention. Social persuasion did not increase self-efficacy, but increased behavioral intention directly, while individuals’ physiological state increased self-efficacy but did not influence behavioral intention directly. Individuals’ emotional state increased both self-efficacy and behavioral intention significantly, and lastly, self-efficacy increased behavioral intention significantly. The results show which factors increased or decreased consumers’ self-efficacy judgments regarding the use of P2P secondhand platforms, and whether these judgments ultimately influenced their behavioral intention to use the platforms.
AB - Peer-to-peer (P2P) secondhand platforms refer to platforms that enable consumers to voluntarily exchange used items, such as used clothes. Because this type of collaborative consumption relies on consumers’ conative commitment, such as listing and searching items and arranging the exchange, consumers’ self-efficacy may play a critical role. Based upon Bandura’s self-efficacy theory, this study analyzed 322 consumers and found that four antecedents (i.e. performance accomplishments, vicarious experience, social persuasion, physiological state, and emotional state) have distinctive effects. Performance accomplishments influenced self-efficacy negatively, but influenced behavioral intention positively. Vicarious experience influenced neither self-efficacy nor behavioral intention. Social persuasion did not increase self-efficacy, but increased behavioral intention directly, while individuals’ physiological state increased self-efficacy but did not influence behavioral intention directly. Individuals’ emotional state increased both self-efficacy and behavioral intention significantly, and lastly, self-efficacy increased behavioral intention significantly. The results show which factors increased or decreased consumers’ self-efficacy judgments regarding the use of P2P secondhand platforms, and whether these judgments ultimately influenced their behavioral intention to use the platforms.
KW - Bandura
KW - collaborative consumption
KW - consumer
KW - secondhand
KW - self-efficacy
UR - http://www.scopus.com/inward/record.url?scp=85186182572&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85186182572&partnerID=8YFLogxK
U2 - 10.1080/09593969.2024.2319169
DO - 10.1080/09593969.2024.2319169
M3 - Article
AN - SCOPUS:85186182572
SN - 0959-3969
JO - International Review of Retail, Distribution and Consumer Research
JF - International Review of Retail, Distribution and Consumer Research
ER -